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Frequently Asked Questions

How do I schedule a tour?

​To schedule your Founders Community Tour, click the Schedule a Tour tab, select a date and time that work best for you and complete the contact form. A Team member will reach out to confirm your tour and apartment interest. We look forward to seeing you soon!

How do I start an application?

To start an application click on the Apply tab on the top navigation bar or Apply Here. If you already have an account with us login on the right hand side or complete the information under create an account. From there you can select your new apartment, lease length and rate.

What happens on a tour?

During the tour at Founders your Community Associate will tour you through available floorplans, community amenities, utilities information, review the application process and answer any additional questions you may have. We will also show the Bada and Athletic Cos Gym.

What fees or deposits are required prior to moving in?

​​To submit an application future residents will pay the admin fee & application fee. Fees due at move in: Community Fee, Security deposit and first months prorated rent. Contact the office for more information.

What appliances are included?

All apartments will include washer/dryer machines, microwave, dishwasher, oven, fridge and in unit HVAC. Click here to view our model appliances.

How do I sign up for renters insurance? and for how much?

​Each resident will be required to provide Home Owners Insurance at move-in with a minimum policy of $100,000. Renter's insurance is also available through HomeBody - Renters Insurance

What is the Thrive Card?

​​The Thrive Card is exclusive to Thrive Residents. The Thrive Card is a free digital pass that provides exclusive discounts and activities to local businesses around central Ohio. Contact the office to learn more today!

What does the Thrive Referral Bonus include?

​​The Resident Referral is a $300.00 credit applied to your account when anyone moves in that you referred to the property. Contact the office for more details.

How do I set up my utilities?

​An account is automatically set up when you move into the community. You will receive a bill 45 days after moving in, log into the account and finalize your Nationwide Energy Partners portal. Contact the office for more information.

How are packages delivered and stored?

​​Packages are delivered to the ButterflyMX package room. The driver will tag your address once stored in the package room and you will receive a notification that you have a package ready for pick up. We also provide a refrigerator for any perishable items.

Do residents get a discount to Bada, the onsite coffee shop and bar?

​Yes! Residents get 10% off at Bada via the Thrive Card, along with a variety of other discounts and promotions! Have you explored The Little Grand Market & Bada at GVX yet?

What parking options do you have? and how much?  

Founders offers multiple parking options in our four-story garage. Pricing will be individually priced at $75.00/mo, $100.00/mo, and $150.00/mo. Parking pricing is contingent on the floor level, proximity, and whether the spots are covered or uncovered. 

How does guest parking work?

Public parking is available via ParkMobile on first floor of garage, residents also able to reserve guest parking through Parkade app for guests.

What is the nearest grocery store?

There's a Giant Eagle & Target located just across Olentangy River Rd. that are both approximately half a mile from Founders. To view attractions, restaurants and more Visit our Location Page!

Where is the Community Office located?

The Founders Community Office is located at 555 W 5th Ave. Columbus, OH 43201. Future residents can park in designated spots in front of the office or in the lot behind the building.